platinum air suspension

Platinum Air Suspension Support


Platinum's Limited Warranty

Platinum haves a one year limited warranty. This warranty covers all material and manufacture defects. Platinum will not be responsible for any cost of labor associated with the part in question. Warranty will be VOID if the part was improperly installed.

Privacy Policy

Platinum Air Suspenison maintains strict security over the information you give us and use it only in the following ways:
1. To send you information you request and to update you on the status of that request.
2. To monitor the traffic on our site to help us design the best, most efficient site we can.
3. To occasionally send you free promotional materials.
If you want to remove your information from our database, you may log in to your account and do so. By using our website and giving us your information, you agree that we may collect and use this information. We do not sell or rent any information you provide us.
Compliance with the Children’s Online Privacy Protection (COPPA):
Platinum Air Suspenison, does not knowingly collect the personal information of persons under the age of 18. If Platinum Air Suspenison learns of any personal information collected of persons under the age of 18, it will immediately be deleted.
Other Sites:
This site may contain links to other websites. Platinum Air Suspenison is not responsible for the privacy practices or the content of other websites. Contact:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us at: 1-714-871-2424

Returns Policy

In the event that an item needs to be returned within the warranty period, you must contact the original seller (dealer) of the part to obtain an RMA return number (required for all returns). Place the return Authorization Number on a visible place on the box. If the number is not there your order will be refused. Also include a copy of the original invoice and a brief description of why you are returning the product.

Refused orders

All refused packages are subject to a 25% restocking charge, plus all freight, shipping and C.O.D. fees. No returns on special orders.

Electrical return policy

Electrical parts returns are accepted for the purpose of warranty consideration only. Parts tested good will be returned F.O.B. to the shipper. Defective parts will be replaced due to manufactured defect. If the parts are installed incorrectly due to pinched wires or improper installed warranty will be voided.

Exchange/Missing items

Incorrect orders, damaged, or missing items must be reported within 72 hours of the time product is received.

Lost or Stolen Packages

Platinum cannot be responsible for lost or stolen packages, once a package is scanned and delivered. If you would prefer a signature confirmation, please request one at the time of order placement. NO REFUNDS will be issued by Platinum for packages scanned as delivered to the correct Address.

Back orders

Back orders will be kept open and shipped as soon as possible. If there is any reason to cancel your back order, please notify us ASAP.

Payment Policy

We accept the following credit cards: VISA, MASTER CARD, AMERICAN EXPRESS and Discovery. All other orders are shipped certified check.

Refunds

No refund once item is open or installed on bike. If the product is found to be defective, we will repair or replace defective part within the 12 month warranty period. All special orders sales are final, plus no freight charges will be reimbursed.


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Harley Davidson / V-Twin

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Metric / Street / Sport

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Boss Hoss

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Bleed Feed Motorcycle Air Suspension Technology

Platinum Air Suspension was started in 2003 to bring Quality, Value and Innovative Technology to hard-core Custom motorcycle riders. BLEED FEED TECHNOLOGY, developed by Platinum to be the industries best air suspension riding system. At Platinum we believe that your custom Motorcycle should have a custom ride and with Bleed Feed system you get that ride. Ride It The Way You Want.

Platinum took the technology that was used in the trucking & aircraft industry & applied it to the motorcycle air suspension market. This technology allows you to pressure (lift) & back pressure (ride height adjustment / rebound control).

This product will allow you to have a lowered look & comfortable ride at any desired ride height. Platinum is dedicated to manufacture a reliable & quality product that has been tested for the past 5yrs in the motorcycle industry. There is a BLEED FEED & SIMPLE system available for H-D / V-TWINS, METRIC CRUISERS & STREET BIKE applications.

Whether you ride a Harley Davidson, Victory, Indian, Suzuki, Yamaha, Can-Am, Kawasaki, Boss Hoss, Honda, or custom application we have the air ride system for you! Don't see something on our site, please give us a call to see what we can do for you.